Shipping policy
Shipping Policy
Thank you for shopping with Checkered Charm! We appreciate your support of our small business and want to make sure you know what to expect when placing an order.
Processing & Turnaround Time
All of our T-shirts, hoodies, and custom apparel are made to order with care and attention to detail.
Our standard processing time is 7–14 business days, excluding weekends and holidays. While we often complete orders sooner, please allow the full processing time before your order ships.
During holidays, busy seasons, or large product launches, processing times may be longer.
Shipping & Delivery
Once your order has been completed and shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping times vary depending on your location and the shipping carrier.
Please note: Processing time and shipping time are separate. The 7–14 business day turnaround does not include the time your package spends in transit.
Shipping Addresses
Please double-check your shipping address before completing your purchase.
Checkered Charm is not responsible for delivery issues caused by incorrect or incomplete shipping information provided at checkout.
If you notice an error in your address, please contact us as soon as possible at checkeredcharm25@gmail.com.
Lost, Delayed, or Damaged Packages
Once your package has shipped, delivery delays may occur due to weather, holidays, or carrier-related issues.
If your package is lost, delayed, or arrives damaged, please contact us so we can help review the situation and determine the next steps.
Custom & Made-to-Order Items
Custom orders will not begin production until all design details, sizes, and colors have been confirmed.
Please ensure all information is correct before approving your custom order.
Questions?
If you have questions about your order or shipping, please email us at:
Thank you for choosing Checkered Charm and supporting our small business!
Made with love. Worn with charm.